Shipping & Delivery
1. Shipping Policy: At Oodie Australia Store, we strive to ensure that your orders are processed and shipped in a timely manner to deliver your cozy essentials straight to your doorstep. Here's what you need to know about our shipping policy:
2. Processing Time: Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Methods: We offer several shipping options to accommodate your needs, including standard and expedited shipping. The available shipping methods will be displayed at checkout, along with estimated delivery times and costs.
4. Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination address. You can view the shipping costs for your order during the checkout process before completing your purchase.
5. International Shipping: Yes, we ship internationally to many countries around the world. International shipping rates and delivery times may vary depending on your location. Please note that additional customs fees or import taxes may apply, and these are the responsibility of the recipient.
6. Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online and receive updates on its progress.
7. Estimated Delivery Times: Delivery times vary depending on your location and the shipping method selected. While we make every effort to deliver your order within the estimated timeframe, please understand that unforeseen circumstances or delays beyond our control may occasionally occur.
8. Delivery Process: Our shipping partners will handle the delivery of your order directly to your specified address. If you are unavailable to receive the package at the time of delivery, a delivery attempt will be made, and you may be provided with options to reschedule or redirect the delivery.
9. Shipping Restrictions: Please note that certain items may be subject to shipping restrictions or regulations, particularly for international orders. If you have any questions or concerns about shipping restrictions, please contact our customer support team for assistance.
10. Contact Us: If you have any questions or need further assistance regarding shipping and delivery, please don't hesitate to contact our customer support team. We're here to help ensure that your shopping experience with Oodie Australia Store is smooth and enjoyable
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