FQA

1. What materials are your sleeping bags and blankets made of? Our sleeping bags and blankets are crafted from high-quality materials selected for their softness, durability, and warmth. Common materials used include fleece, cotton, and plush polyester.

2. Are your products suitable for outdoor use? Yes, our sleeping bags are designed for both indoor and outdoor use. They are perfect for camping trips, sleepovers, or simply lounging in the backyard. Our blankets are versatile and can be used indoors or outdoors to keep you warm and cozy wherever you go.

3. How do I care for my sleeping bag or blanket? We recommend following the care instructions provided with each product for best results. In general, most of our products are machine washable on a gentle cycle with cold water. Avoid using bleach or harsh detergents, and always air dry to preserve the quality of the fabric.

4. Do you offer international shipping? Yes, we ship our products internationally to many countries around the world. Shipping costs and delivery times may vary depending on your location. Please refer to our shipping policy for more information.

5. What is your return and exchange policy? We want you to be completely satisfied with your purchase. If for any reason you are not happy with your sleeping bag or blanket, please contact our customer support team within 30 days of receiving your order to arrange a return or exchange. Please note that certain conditions may apply, so be sure to review our return policy for details.

6. Can I track my order? Yes, once your order has been shipped, you will receive a tracking number via email that you can use to track the status of your delivery. If you have any questions about the status of your order, please don't hesitate to contact us.

7. How can I contact customer support? You can reach our customer support team via email at [email protected] during our business hours. We're here to assist you with any questions or concerns you may have about our products or services.

8. Do you offer gift wrapping services? Yes, we offer gift wrapping services for an additional fee. Simply select the gift wrapping option at checkout, and we'll take care of the rest!

If you have any other questions or concerns that are not addressed here, please feel free to contact us. We're always happy to help!